Privacy policy
Last updated: May 2026
1. Introduction
This policy is published by HAEM Honey, VPO Hafizpur, Yamunanagar, Haryana-135002 (GST: 06AAICK6077A1ZN).
Welcome to our haemhoney.com . This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By using our website, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
Personal Information: We may collect personal information that you voluntarily provide, such as your name, email address, shipping address, and payment information when you make a purchase.
Automatically Collected Information: We may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior on our website.
We retain your personal data only as long as necessary to fulfill your order and comply with legal obligations, and no longer than 3 years unless required by law.
3. How We Use Your Information
Order Processing: We use your personal information to process and fulfill orders, send order confirmations, and communicate with you about your purchase.
Customer Support: Your information helps us provide customer support and respond to your inquiries.
Marketing: With your consent, we may use your email address to send you promotional materials, newsletters, and updates about our products or services.
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. However, we may share your data with payment gateways (GoKwik), shipping partners (BlueDart/Shiprocket), and platform providers (Shopify), who assist us in operating our website or conducting our business.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze trends, and gather information about our user base.
You can control or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.
6. Security
We implement security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify you and relevant authorities as required by applicable Indian law.
7. Your Choices
You can manage your communication preferences, including opting out of marketing emails, by following the instructions provided in our communications.
You may also withdraw your consent for data processing at any time by writing to haemhoney@gmail.com. Withdrawal will not affect any processing already completed.
8. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify users of material changes via email or a prominent website notice at least 7 days before they take effect.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at haemhoney@gmail.com.
10. Grievance Officer
Abhinav Kamboj, HAEM Honey, VPO Hafizpur, Yamunanagar, Haryana. Email: haemhoney@gmail.com. Complaints will be resolved within 30 days.
11. Your Rights
You may request access to, correction of, or deletion of your personal data by emailing haemhoney@gmail.com. We will respond within 30 days.